What are your rights at work
Basic Rights for All Workers
If you’re classed as a "worker" (which most people in the hospitality and tourism industry are), you’re entitled to:
National Minimum Wage
You must be paid at least the legal minimum hourly wage for your age group.
Paid Holidays
You have the right to take time off work and still get paid. If you work full-time, this usually means you get 28 days off a year, including bank holidays. If you work part-time, you'll get a smaller amount based on how many days or hours you work. You can check exactly how much holiday you’re entitled to by clicking here.
Rest Breaks
If you work more than six hours a day, you have the right to a 20-minute rest break. You’re also entitled to time off between shifts and at least one day off per week.
Protection Against Discrimination
Your employer cannot treat you unfairly because of your age, gender, race, disability, religion, or other protected characteristics.
A Safe Workplace
Your employer must ensure your workplace is safe, and they must take steps to protect your health and well-being.
Specific Rights on Zero-Hours Contracts
If you’re on a zero-hours contract (where you don’t have guaranteed hours of work):
Flexibility
You are not obliged to accept every shift offered to you. This means you can say no if you’re not available.
Pay for Hours Worked
You should only be asked to work when needed and must be paid for all the hours you work, including training or waiting at work (if required by your employer).
Holiday Pay
Your holiday pay builds up depending on the hours you work. The more you work, the more holidays you earn. You can check exactly how much holiday you’re entitled to by clicking here.
No Exclusivity
our employer cannot stop you from working for other companies unless they have a good reason (and it must be in your contract).
If Something Feels Wrong
If you think your rights are not being respected, organisations below like Citizens Advice or ACAS can help. You can also talk to your employer or manager if something isn’t clear or feels unfair.
Your rights are there to protect you, so don’t hesitate to ask for support if you need it.